IFF BPI - Q&A

ANSWERS TO YOUR MOST FREQUENTLY ASKED QUESTIONS

1. How many people do I need to run an in-house customised course?
Numbers will vary depending on the course content, but we have trained groups as small as 4 and as large as 25. We even conduct one-to-one tuition for some of our clients.

2. Can you run the training at our location?
Yes, all courses can be delivered at your office premises anywhere around the world. This enables our clients to make huge savings on travel and accommodation costs.

3. How customised are IFF programmes?
In most cases we will work with you and design the programme from scratch - this ensures that the training is firmly focused on the needs of your organisation.

4. How is the course designed?
IFF will conduct an in-depth business needs analysis that will help us get to the very heart of your training objectives - we will work with your staff and your managers to uncover what skills and knowledge you need to achieve success.

5. Who will teach the course?
IFF's trainers are recognised throughout the industry as being the very best in the business. Our specialist trainers have been hand-picked for their expert knowledge and practical expertise.

6. Can you train graduates?
Yes, IFF and our trainers have worked on substantial graduate training programmes over the years.

7. How much does customised training cost?
The cost will vary depending on the topic and the trainer selected, but I can assure you that the cost savings can be huge.

8. Do IFF charge extra for all this course customisation and design?
Absolutely not, we only charge for delivering the programme. All development costs are undertaken by IFF.

9. How do IFF ensure the content is focused on my business?
Our in-depth needs analysis will give us a unique insight into the day to day activities of the business. We will work extensively with your business managers and heads of departments to ensure the training content is aligned with the business goals. We will also utilise case studies based on your data and systems to ensure applicability to your staff.

10. What banks have already used IFF for customised solutions?
The list is extremely extensive, but here is a partial list for your information: Goldman Sachs - European Central Bank - Barclays Bank - Bank of England - ABN Amro - UBS Warburg - Nomura - European Investment Bank - Citibank - Merrill Lynch - Bank of Bermuda - CFSB - HSBC - Rabobank - Morgan Stanley Dean Witter - The Royal Bank of Scotland - Deutsche Bank

11. I'm interested in IFF Business Performance Improvement, what do I need to do now?
Simply contact us via the following:

Tel: +44 (0) 20 7017 7190
Fax: +44 (0) 20 7915 5632
Email: enquiries@iirltd.co.uk